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About cookies

Use of cookies

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our Website, pets.healthexpress.co.uk. We use cookies and might use other online tracking devices such as web beacons, action tags, Local Shared Objects or single-pixel gifs on this Website to:

  • Keep track of the items stored in your shopping basket and take you through the checkout process.
  • Recognise you whenever you visit this Website (this speeds up your access to the Website).
  • Obtain information about your preferences, online movements and use of the internet.
  • Carry out research and statistical analysis to help improve our content, products and services, and to help us better understand our visitors' and customers' requirements and interests.
  • Target our marketing and advertising campaigns, and those of our partners more effectively by providing interest-based advertisements that are personalised to your interests.
  • Make your online experience more efficient and enjoyable.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information about you, but only where you voluntarily provide it, for instance, by completing an online form or online medical questionnaire or where you purchase goods or services from us.

In most cases we will need your consent in order to use cookies on this Website. The exception is where the cookie is essential in order for us to provide you with a service you have requested, for instance, to enable you to put items in your shopping basket and use our check-out process.

Browser settings:

If you visit our Website when your browser is set to accept cookies, we will interpret this as an indication that you consent to our use of cookies and other similar technologies as described in this Policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your browser to reject cookies or disable cookies completely.

Notification on home page:

There is a notice on our home page which describes how we use cookies and which also provides a link to this Policy. If you use this Website after this notification has been displayed to you, we will assume that you consent to our use of cookies for the purposes described in our Cookie Policy and our Privacy Policy.

Third-party cookies

We work with third-party suppliers who may also set cookies on our Website. These third-party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party. You will find additional information below.

Description of cookies

If you would like more information about the cookies we use and why, please click here.

Manage your cookies

If you would like more information about how to manage your cookies, please click here.

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website.

Further information

For further information about cookies including how to disable them please go to: www.aboutcookies.org, www.allaboutcookies.org, or www.youronlinechoices.eu.